Senior IT Digital Product Owner, Exchange

The IT department at BOKF drives the bank's cutting-edge technology infrastructure and prioritizes seamless and secure digital operations. We are always at the forefront of innovation, implementing the latest technologies to elevate banking services. Our dedicated teams provide strategic and comprehensive support, meeting the ever-changing needs of both clients and employees across the entire enterprise.

Exchange is our customers' digital gateway to BOK Financial's commercial banking services. The Senior IT Digital Product Owner, Exchange leads prioritization and delivery alignment for a complex digital platform within an agile technology environment. Working closely with Product Managers, software engineering, quality engineering, project management, UX, and business stakeholders, this role translates product direction into clear priorities, executable plans, and measurable outcomes. This role will drive adoption of AI-enabled delivery practices within Exchange, partnering across product, quality and engineering to evolve how teams define, plan, and deliver work.

Our team thrives on collaboration, continuous learning, and innovation. We work closely together, leveraging cutting-edge technologies and sharing our expertise to solve complex problems efficiently. By encouraging creativity and adaptability, we experiment with new tools and methodologies, fostering a dynamic and tech-forward work environment. Additionally, we support growth that aligns with your abilities, interests, and future goals.

• You will partner with Product Managers to translate product strategy into quarterly delivery roadmaps, balancing business value, capacity, dependencies, and risk.
• You will champion AI-enabled delivery practices, helping teams adopt new ways of working and measure improvements in delivery speed, quality, and business value.
• You will own intake and backlog prioritization, partnering with teams to define clear requirements, acceptance criteria, and delivery-ready work.
• You will lead delivery planning across teams, addressing capacity, dependencies, risks and readiness.
• You will use delivery metrics and product performance insights to guide decisions and communicate progress, risks, and trade-offs.
• You will manage dependencies, tradeoffs and blockers to protect delivery.
• You will align delivery priorities to customer needs and business outcomes, balancing new capabilities with platform reliability and operational readiness.

This level of knowledge is normally acquired through completion of a bachelor's degree in business, IT, or a related field and at least seven years of experience in product ownership, product management, or a related role in technology delivery.

Preferred: demonstrated experience owning complex product domains/platforms and leading cross-team or enterprise-level initiatives.Experience with commercial banking platforms or other complex, regulated technology environments.

• Ability to lead through influence, negotiate competing priorities, and drive alignment across teams
• Ability to assess demand, negotiate scope, and prioritize work based on value, timing, and feasibility
• Able to break down work, sequence delivery, and manage dependencies across teams
• Builds strong working relationships, sets and manages expectations well
• Ability to manage work from idea to production in an agile and hybrid delivery environment
• Applies strong platform understanding and technical context to guide priorities, dependencies, and trade-offs
• Ability to use data, delivery metrics, and product performance insights to guide decisions
• Ability to apply AI tools to technology delivery and guide adoption across teams, with sound judgment around data protection, validation, and human oversight
• Communicates complex priorities, risks, and trade-offs clearly to technical and business audiences