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Food & Beverage Manager

Omni Hotels & Resorts
60000-75000
life insurance, paid time off, paid holidays, 401(k), relocation assistance
United States, New Hampshire, Carroll
310 Mount Washington Hotel Road (Show on map)
Oct 28, 2026
Omni Mount Washington Resort & Spa
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious decor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state's largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.
Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.
What's in it for me?
Perks:
* Relocation Assistance for salaried Managers relocating 50+ miles away
* Guest gym access
* 6 Paid Holidays
* Weekly pay cycle
* Complimentary meals in cafeteria
Benefits
* Comprehensive healthcare coverage with options for medical, dental, and vision plans.
* Paid time off for relaxation and rejuvenation.
* Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
* A great voluntary benefits program that includes critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
* Support services including an Employee Assistance Program (EAP)
Resort Discounts
* Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
* 25% off Food & Beverage (excluding alcohol)
* 25% off Retail
* 25% off Spa Services
* Discounts on Ski & Golf Rentals, Canopy Tours, and other activities
Overview:
To ensure proper training and supervision of all personnel. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
Essential Functions:
* To consistently insure the maximum guest information in the restaurant.
* Pre-meal meeting conducted with service staff on a daily basis.
* Supervision of floor during operation.
* Insure that service personnel follow service scenario.
* Monitor timing of guest experience.
* Handle all complaints to the guests' satisfaction.
* To maintain a consistently smooth running operation.
* Service staff on duty as scheduled.
* Side-stands fully stocked with equipment.
* All side-work complete.
* Coffee, and roll warming equipment functioning.
* Insure station rotation in seating.
* Assist in seating or service of guests as necessary.
* Coordinate all functions in dining room during service.
* To monitor and critique the quality and consistency of the food product.
* Continuously check food quality and presentation coming from kitchen.
* Monitor guest satisfaction and comments regarding food.
* To be familiar with clients so that there is constant recognition of all repeat guests.
* Reservations reviewed on a daily basis.
* Reservations checked against the VIP list from the front desk.
* All special attention details handled properly.
* To maintain the physical atmosphere and cleanliness of the restaurant.
* Staff's uniform and appearance meet specifications.
* Tabletops set to specifications.
* All menus inspected daily by hostess.
* During service, constantly inspect tabletops, side-stations and tray stands.
* All equipment in good condition and clean.
* All work areas maintained neat, orderly and clean.
* All lights and music adjusted appropriately for each meal period.
* To contribute to the profitability of the restaurant through cost control effectiveness.
* Administrative responsibilities:
Monthly budget
Monthly volume forecast
Weekly volume forecast
Weekly schedule
Staffing requirements
Weekly payroll forecast
Payroll computation
Food requisitioning
Assist in end-of-month inventory
* Constantly perform positive up-selling techniques with service staff.
* Expedite table turnover and table resetting.
* Implement sales promotions and merchandising programs.
* Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
Reconciliation/deposits
Charge procedures
House charge procedures
Check control
Walkouts
Meal period change
Reports
Abstracts
* Know and adhere to all company policies and procedures.
* Know emergency procedures (including CPR) and work to prevent accidents.
* Be familiar with and enforce all policies related to liquor liability laws. Specifically:
Dramshop Theory - Prohibiting sale of liquor to intoxicated guests.
Prohibiting sale of liquor to minors.
* Perform any and all other duties assigned and/or required by management.
Working Environment:
* Interior of hotel, in all areas of the hotel.
* Exterior of hotel with exposure to weather conditions.
* Exposure to various hazardous chemicals.
* Exposure to food items and beverages.
Qualifications:
* Must be available to work flexible hours to include nights, weekends, and holidays.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
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