Billing Specialist III

By joining the National Student Clearinghouse, you can be sure that the work you do now will help shape the future of education and the workforce in the U.S. As the trusted source for higher education data since 1993, the Clearinghouse is the leading provider of transcript and data exchange services, automated enrollment and degree verifications, learner insights and research, and compliance solutions for schools, businesses, and learners nationwide. As a 501(c)(3) nonprofit organization, the Clearinghouse works with nearly 3,600 postsecondary institutions to meet their compliance needs and with thousands of high schools and districts to provide continuing collegiate enrollment, progression, and completion statistics about their alumni. In addition, the Research Center publications inform policymakers and business leaders about student educational pathways. Using our unique combination of data, analytics, and software to drive our mission, security and privacy is paramount. Join us as we continue to invest in our talent and new advanced technologies to unlock the power of data on behalf of all learners.

The Specialist III, Billing is a senior-level finance professional responsible for overseeing complex billing activities, ensuring the accuracy and integrity of invoicing processes, and supporting revenue-related analyses in a high-volume, transaction-driven environment. This role serves as a subject matter expert for billing operations, partnering closely with Finance, Operations, Sales, Customer Success, and other internal stakeholders to resolve complex billing issues, improve processes, and support accurate revenue reporting.

In addition to facilitating day-to-day billing activities, the Specialist III plays a key role in reconciliation efforts, identifying trends and discrepancies, analyzing billing and revenue data, and supporting month-end close activities. The role works closely with our Financial Analysts and other Finance team members to provide insights into revenue activity, improve data quality, and strengthen internal controls.

The Specialist III is expected to exercise independent judgment, provide guidance on billing-related matters, and proactively identify opportunities to improve efficiency, accuracy, and customer experience.

Currently, this is a remote-first position, and this position may be required to periodically work on-site at our office and the frequency would depend on the department/division's requirements. Therefore, candidates must either reside within a reasonable distance to commute to our office or be willing to travel to our office in Herndon, when required.

• Demonstrate the Clearinghouse's core competencies: Customer Focus, Optimizes Work Processes, Collaborates, Communicates Effectively, and Be Open and Authentic.
• Oversee and execute complex billing transactions across multiple revenue streams, ensuring invoices are accurate, complete, and issued in accordance with contractual requirements and billing schedules.
• Review customer contracts, service agreements, and pricing terms to ensure accurate billing treatment and identify potential risks or discrepancies.
• Serve as a subject matter expert for billing processes, systems, and procedures, providing guidance and support to team members and business partners.
• Perform detailed account reconciliations, investigate variances, and resolve complex billing discrepancies in collaboration with internal stakeholders.
• Partner with Operations, Customer Success, Sales, and other departments to research and resolve billing issues, clarify contract terms, and improve billing accuracy.
• Analyze billing and revenue data to identify trends, anomalies, risks, and opportunities for operational improvement.
• Support the Senior Financial Analyst and broader Finance team by preparing billing-related analyses, reconciliations, and reporting that contribute to revenue review and month-end close activities.
• Assist in validating billing data to support accurate revenue recognition and financial reporting.
• Review and approve billing adjustments, credits, and manual invoices within established authority levels and processes.
• Monitor billing workflows and controls to ensure compliance with company policies, audit requirements, and established procedures.
• Lead efforts to identify and implement process improvements that increase efficiency, strengthen controls, and improve data integrity.
• Assist with billing system configuration, testing, and enhancements, including support for Sage Intacct and related platforms.
• Develop, maintain, and improve billing documentation, procedures, and training materials.
• Support audits by providing billing documentation, reconciliations, and transaction support as requested.
• Participate in cross-functional projects, system implementations, and process improvement initiatives related to billing, accounts receivable, and revenue operations.
• Review recurring issues and trends and provide recommendations to management for corrective action and process optimization.
• Mentor and provide informal guidance to junior billing team members.
• Position may be required to perform other duties as assigned.

Position may be required to perform other duties as required. These essential functions are representative of those that must be met by an employee to successfully perform the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.

• Bachelors degree in finance, accounting, or any related field. A combination of education and experience including military service will also be considered.
• 4 years of progressively responsible direct and relevant experience in billing, accounts receivable, accounting, revenue operations, or a related finance function.
• Demonstrated experience managing complex billing processes and resolving non-routine billing discrepancies.
• Advanced knowledge of billing, invoicing, accounts receivable, and related financial processes.
• Strong understanding of financial controls, reconciliations, and data accuracy requirements.
• Ability to analyze large data sets and identify trends, exceptions, and opportunities for improvement.
• Strong problem-solving skills with the ability to independently investigate and resolve complex issues.
• Ability to interpret customer agreements and apply billing requirements appropriately.
• Advanced attention to detail and commitment to accuracy.
• Strong organizational skills and ability to manage multiple priorities in a deadline-driven environment.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to build effective working relationships across departments and influence outcomes through collaboration.
• Proficiency with Microsoft Excel, including functions such as lookups, pivot tables, data analysis, and reconciliation activities.
• Experience working with ERP, billing, or accounting systems.
• Ability to recommend and implement process improvements that enhance efficiency and strengthen controls.
• Demonstrates the Clearinghouse's core competencies: customer focus, optimizes work processes, communicates effectively, collaborates, and is open and authentic.
• Must live within a commutable distance to Herndon, VA (preferred) or in one of the Clearinghouse's approved States for hiring purposes. Refer to our HR Policies Page, located on our Careers site at https://www.studentclearinghouse.org/careers/human-resource-policies/, for more details.
• Must be currently authorized to work in the United States on a full-time basis. We do not intend to sponsor external applicants for work visas, and may consider sponsorship only if no qualified candidates can be found who are authorized to work without sponsorship.
• Must be at least 18 years old.

Additional Desired Qualifications

• Certified Public Accountant (CPA) designation.
• Experience supporting revenue analysis, revenue reporting, or revenue recognition processes.
• Experience partnering with financial analysts or accounting teams to support financial reporting activities.
• Advanced Excel skills, including complex formulas, pivot tables, and financial analysis.
• Experience in a multi-revenue-stream, subscription-based, or service-based business environment.
• Experience with Sage Intacct.
• Experience supporting audits, compliance reviews, or internal control initiatives.
• Experience participating in finance system implementations or process automation projects.

• Use of a computer for 8 or more hours a day.
• Use of a telephone and/or copy machine.
• Frequently required to sit for 7 or more hours per day.
• Occasionally required to use hands and fingers to operate, handle, and reach.
• Vision abilities include close vision and the ability to adjust focus.

The National Student Clearinghouse provides a robust benefit program designed to help meet the needs of each employee and their family, both now and in the future. We offer comprehensive medical, dental, and vision insurance, as well as life and disability insurance benefits, for employees and their qualified dependents. Health care, dependent care, and limited purpose flexible spending accounts, as well as a health savings account with annual employer contributions of $300 for employees and $600 for employees who are enrolled with their spouse and/or dependents, voluntary supplemental health plans for Accident and Hospital Indemnity coverage, and infertility coverage are options available for employees to set aside pre-taxed dollars for certain qualifying expenses. We offer a very generous 401k matching contribution program with the opportunity to defer pre-tax and Roth contributions, as well as catch-up contributions for those who are eligible! We are proud to offer a competitive paid leave program consisting of vacation, sick, and personal time, as well as paid holidays, up to 3 weeks of paid parental leave during a 12-month period , and up to 5 days of paid military leave per calendar year . Vacation time will accrue based on length of service, and new full-time hires can accrue up to 13 days of vacation and up to 10 days of sick time per year. On an annual basis, new employees may use up to 32 hours of accrued sick time as personal time. Additionally, the Clearinghouse observes at least 15 paid holidays per year, including company year-end close between Christmas and New Years Holidays.

Another perk is that employees have the option to get reimbursed for basic wholesale company and roadside assistance memberships (e.g., Costco and AAA) and to request a buy back on portions of unused accrued vacation based on tenure and certain other qualifications. Employees can further their education and professional development by using our Employee Education Assistance Program, which establishes reimbursement for qualified education expenses upon successful completion of the program, and leveraging the enterprise-wide LinkedIn Learning subscription. There are additional employee benefits too, including but not limited to, mental health with up to eight free therapy sessions for employees and their family members and well-being reward benefits. With the Clearinghouse being an eligible 501(3)(c) nonprofit organization, employees are eligible for service credit towards the Public Service Loan Forgiveness program (PSLF). To find out more, please request a copy of our Benefits at a Glance!

Additionally, we reasonably believe that the salary range for this position is between $67,465 and $84,460.

The pay range listed above represents a good faith estimate and is not a guarantee of compensation or salary. The National Student Clearinghouse considers multiple factors when determining base pay for offers, including but not limited to the responsibilities and scope of the role, as well as a candidate's experience, education, knowledge, skills, abilities, internal equity, and alignment with market data.

This job announcement was posted to the National Student Clearinghouse's Careers site at www.studentclearinghouse.org/careers on 11/3/2026 and the online application period will be open for at least 3 days. A completed online application is required to be considered for this opportunity.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities: The National Student Clearinghouse is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status (or known to have a spousal, family, business, social or other relationship or association with a protected veteran), sexual orientation, genetic information, arrest record, natural hairstyle, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Pay Transparency Notice: The National Student Clearinghouse is a federal contractor that abides by all applicable equal opportunity laws and regulations. Under these laws, companies doing business with the federal government must provide applicants and employees with certain policies, including the following information. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)