Title: Specialist Commodities Distribution
Location: Hershey, PA (Remote) - East Coast Preferred
Duration: 6 months
Training : Job Shadowing & supporting along side co-workers - 2 weeks to 1 month
Job Description: Our Client is seeking a temporary contractor to provide transportation operations support during a team member's parental leave. This role will help ensure continuity of daily transportation execution, carrier coordination, and issue resolution across the domestic transportation network.
Main Duties:
- Support daily transportation execution and monitor shipments for service issues.
- Coordinate with carriers, plants, distribution centers, and internal partners to resolve transportation exceptions.
- Monitor carrier performance, including tender acceptance, pickup, and delivery execution.
- Escalate service or capacity risks and drive timely resolution.
- Assist with shipment tracking, operational reporting, and follow-up on open issues.
- Support peak-volume and customer-service priorities as needed.
- Maintain clear, proactive communication with transportation stakeholders.
Typical Day:
- Review active shipments and identify pickup, delivery, capacity, or service risks.
- Planning shipments, coordinating with carriers for pickups and deliveries coordinating with 3PL Uber Freight.
- Work directly with carriers to resolve late pickups, missed deliveries, rejected tenders, and other exceptions.
- Coordinate with plants, DCs, customer teams, and internal transportation partners on priority shipments.
- Monitor carrier performance and follow up on open issues until resolved.
- Escalate significant service or capacity concerns quickly and provide clear status updates.
- Support daily reporting, shipment tracking, and operational meetings.
- Balance planned work with urgent transportation issues that arise throughout the day.
Top Three Technical Skills:
- Transportation Management Systems (TMS): Experience managing loads, tenders, shipment status, and transportation exceptions.
- Excel & Data Analysis: Comfortable with Excel, including pivot tables, lookups, filters, and basic transportation performance reporting.
- Transportation Execution & Carrier Management: Understanding of truckload operations, tender acceptance, appointment/pickup and delivery performance, capacity management, and carrier issue resolution.
Must Haves (i.e., years of experience?)
- 2+ years of experience in transportation, logistics, supply chain, or a related operational role.
- Hands-on transportation execution experience, including shipment tracking, carrier coordination, and resolving pickup/delivery exceptions.
- TMS experience, with the ability to manage loads, tenders, shipment status, and service issues.
- Strong Excel skills, including pivot tables, lookups, filtering, and basic data analysis.
- Experience working directly with carriers and cross-functional operational teams.
- Strong problem-solving and prioritization skills in a fast-paced, high-volume environment.
- Ability to communicate issues clearly and proactively escalate service or capacity risks.
Software Skills and Purpose (if applicable):
- Transportation Management System (TMS) / Uber Freight: Manage shipment execution, tenders, load status, carrier performance, and transportation exceptions.
- Microsoft Excel: Analyze transportation data, track performance, research issues, and create operational reporting. Pivot tables, XLOOKUP/VLOOKUP, filtering, and basic formulas preferred.
- SAP S/4HANA: Review shipment/order information and support troubleshooting of transportation execution issues.
- Microsoft Outlook & Teams: Daily communication with carriers, plants, DCs, and internal partners, including issue escalation and coordination.
Industry Experience:
Transportation/logistics experience required, preferably within CPG, food & beverage, manufacturing, or another high-volume distribution environment. Truckload carrier management and daily transportation execution experience strongly preferred. Tanker experience a plus.
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