Data Center Engineer II

The Data Center Engineer plays a crucial role in server engineering, participating in the planning of maintenance and the development of strategies for various platforms. This role requires a good understanding of Windows Server, Red Hat Enterprise Linux, VMware, Active Directory, Cisco UCS, and intermediate IT troubleshooting.

* Assist in planning and implementing hardware and software upgrades.

* Help monitor and maintain server clusters.

* Work within specialized client/server environments.

* Assist in maintaining and configuring DNS and Active Directory services.

* Help manage multiple data storage systems.

* Automate routine tasks using Python or PowerShell under supervision.

* Document server environments for change control and technical repository.

* Support file and block data storage and backup systems

Minimum Education

• Bachelor's Degree Computer Science (Required) Or Relevant experience in data center engineering beyond the minimum required work experience may substitute for the educational requirement on a 1-1 ratio i.e. one year of relevant work experience equals one year of required education.

Minimum Work Experience

• 5 years Hands-on data center and systems engineering experience (Required)
  

Required Skills/Knowledge

• Excellent written and oral communication skills
  

Required Licenses and Certifications

• One or more of: MSCE, VMware VCP, AIX, Citrix, EMC (Preferred)

Functional Accountabilities

Systems Management

• Provide administration for multiple servers and hybrid cloud; ensure server availability.
• Perform network operating system and application software installation/upgrades.
• Configure server hardware and network communications; assist in the development of configuration standards.
• Monitor system performance and storage usage; document data backup procedures and provide systems performance and management statistics and reports.
• Management of system trend analysis and configuration.

System Integration/ Implementation

• Forecast and maintain server and storage capacities.
• Integrate hardware and operating systems software into existing network technologies.
• Assist with integration of various network operating system environments (Novell, AIX, OS400, VMS, NetWare, Windows NT).
• Implement client/server solutions to support various application's suites; support the implementation of applications into production.
• Participate in Installs, moves, adds and changes (IMAC).
• Observe and meet deadlines.

System/Project Planning

• Implement approved hardware and operating systems designs and configurations.
• Participate in Disaster Recovery design and planning.
• Assist in the creation of test plans and scripts for back-up and recovery solutions.
• Assist in the development of disk storage solutions.
• Performs hardware and network diagnosis.
• Capable of devising ways to accomplish a difficult purpose; ability to recognize a problem and construct an effective solution compatible with overall company operations.

Technical Proficiency

• Demonstrate understanding of standard networking protocols and NDS technology.
• Maintain professional expertise through continuing education at conferences, seminars, user group meetings & review of current literature.
• Pursue industry standard technical certifications.
• Provide technical support and consultation to IS staff.

IT Best Practices

• Actively participate in the Department's ITIL processes
• Participate in the Incident Management process; proactively work to resolve Incidents and meet service requests; document relevant data on requests and resolutions in agreed upon timeframe.
• Escalate incidents according to procedures; convert incidents to change requests as needed.
• Participate in the Change Control process; complete change tasks and update them with relevant information and status changes.