PRN / Quality Assurance Specialist - Safe Kids Worldwide (Child Passenger Safety Exp Desired)

Safe Kids Worldwide (Safe Kids) is a nonprofit dedicated to protecting kids from preventable injuries, the number one cause of death for children in the United States. Safe Kids is a separate 501(c)(3) and an affiliate of Children's National Hospital. Safe Kids is a go-to resource to help parents and caregivers keep kids safe from car crashes, fires, falls, poisoning, and more. Through more than 400 coalitions in the United States, Safe Kids works with children's hospitals, trauma centers, first responders, and public health experts to get evidence-informed, life-saving information to families, no matter where they live, to influence behavior change. Safe Kids engages in improving public health and prevention, which includes research, education, awareness, and public policy. Since 1988, the work of Safe Kids has contributed to the more than 60 percent reduction in childhood unintentional injury deaths in the United States.

The Quality Assurance Specialist (QAS) is responsible for implementing the activities outlined in the NHTSA cooperative agreement under the Conduct Course and CEU Audits section. They will perform in person and desk audits for National CPS Certification Courses and perform audits of Continuing Education Units (CEUs). Provides feedback from the field to SKW and completes corrective action plans related to course audits. Remote location eligible. Travel is required.

Minimum Education
Bachelor's Degree (Preferred)

Minimum Work Experience
4 years of related work experience in public health, injury prevention or programmatic quality assurance. Progressive child passenger safety experience required. Demonstrated knowledge of the National CPS Certification policy and procedures. (Required)

Required Skills/Knowledge
Strong verbal and written skills to effectively communicate with CPSTs and CPSTIs and relevant CPS contacts.
Excellent organizational and interpersonal skills.
Strong problem solving and analytical skills.
Detail-oriented, able to work independently in a fast-paced, collaborative environment.
Ability to effectively communicate the mission of the organization and articulate the impact of the National CPS Certification program.
A team mentality and an interest in the success of colleagues.
The ability to work effectively with other staff and to follow approved Safe Kids Worldwide procedures and policies.

Functional Accountabilities
Program Evaluation

• Coordinate and perform Course audits.

• Coordinate and perform CEU audits.

• Provide recommendations, mentorship, and corrective action plans for instructor teams of audited courses.

• Communicates effectively with SKW staff and the Child Passenger Safety field.

Content Creation

• Contribute to the creation of content for Child Passenger Safety Technicians and Instructors.

• Review and provide feedback on content, materials, and processes related to Certification courses and CEUs.

Reporting

• Summarize findings from Certification course and CEU audits.

• Provide certification rates, recertification rates, webinar data, and other relevant content for reports, as needed.

Organizational Culture, accountability, and adaptability

• Demonstrates cultural sensitivity and diversity awareness in all interactions.

• Demonstrates initiative and seeks opportunities to expand and grow.

• Provides feedback to others and is receptive to others' ideas and opinions.

• Partners and collaborates with team members to achieve goals.

Organizational Accountabilities
Organizational Commitment/Identification

• Anticipate and respond to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance