Programmer/Analyst

Howard Community College

tuition reimbursement, 403(b)

United States, Maryland, Baltimore

Nov 18, 2024

Position Details

Position Information

About Us	Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title	Programmer/Analyst
FLSA	Exempt
FT/PT	Full Time
Hours Per Week	37.5 Hybrid work potential, but subject to change based on HCC's needs.
Work Schedule	M-F 9:00 - 5:30
Grade	15
Minimum Compensation	$65,449
General Responsibilities	A Programmer/Analyst at HCC is responsible for systems analysis, design, programming, implementation, operation, and user liaison functions supporting the college's administrative information system. Duties include the ability to:
Work Performed	Design, develop, test, debug, implement and document complex computer programs. Modify existing programs and procedures, to meet new user requests, regulatory requirements, and impacting vendor-supplied upgrades/modifications. Analyze user application/programming requests and develop/recommend solutions and time estimates. Provide programming and problem resolution assistance to members of the programming and operations staff. Perform data analysis to address data discrepancies, identify data clean-up initiatives, improve system performance, and maintain data integrity between interfacing systems. Manage and support configuration settings between interfacing systems, ensuring accurate and direct transmission of data. Serve as user's point-of-contact for data warehouse support. Write and execute ad hoc queries for multiple database types. Support Web applications through HTML changes and publishing. Work with third party vendors in the receipt of software and documentation to assess and document impact to in-house operations and functionality. Develop and produce mandatory reports for state agencies. Document automated applications. Develop flow charts and block diagrams. Develop proposals, feasibility studies, and programming specifications. Prepare production procedures for computer processing. Develop and update user documentation. Provide technical support to functional departments. Recommend changes/enhancements that improve program performance and/or application processing. Support use of vendor products and services. Collaborative member of the development team who assists with departmental application testing and implementation, taking initiative, and responsibility when required. Provide guidance and assistance to user community during implementation of new processes. Assist and advise users in report generation. Provide day to day operational support for end users. Assist in planning work schedules and setting priorities for system and application changes and upgrades. Attend and participate in project review meetings and discussions. Serve as project leader for specific individual work deliverables. Serve as an AIS representative on committees and at departmental meetings. Maintain an awareness of the latest IS technological trends and developments. Utilize help desk software and knowledge base to manager user support calls.
Minimum Education Required	Bachelor's degree
Minimum Number of Years Experience Required	2
Other Knowledge Required	BS degree in information systems, computer science or related field and 2 years experience as a programmer - or an equivalent combination of education and experience. Knowledge of relevant system and database software and programming languages. Familiarity with basic system administration tools and processes. OTHER REQUIREMENTS Good interpersonal skills. Ability to work with a significant level of detail. Ability to work with a high degree of independence. Ability to communicate effectively, both verbally and in writing. Ability to maintain strict confidentiality. Regular attendance is a requirement of this job. Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity. SUPERVISION Position is supervised by the User Support Manager. The position does not perform supervision.
Working Conditions	Salaried position. Overtime, evening and weekend work may be required. Employee may be required to use pager or cell phone to maintain office contact.
Supervisory Postion?	No
Division	Administrative Information Systems (Div)
Department	Administrative Information Systems

Posting Detail Information

Posting Number	B315P
Number of Vacancies	1
Best Consideration Date	03/01/2024
Job Open Date	02/07/2024
Job Close Date
Open Until Filled	No
Job Category	Staff
Benefits Summary	Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.
Applicant Instructions	*Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings	https://howardcc.peopleadmin.com/postings/3688
EEO Statement	Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.