Service Administrator

Cosco Fire Protection

$22.00 - $25.00 / hr

United States, Washington, Seattle

Jan 03, 2025

Service Administrator - Service

Description:

Our Seattle, WA office has an exciting opportunity for a Service Administrator. In this role you will serve as the key point of contact for our customers, employees and guests/clients. We are seeking a motivated and engaging person who enjoys multi-tasking, learning on the job, and providing simultaneous support in a service and administrative capacity.

When you join Cosco Fire Protection, Inc. you will enjoy a unique and welcoming culture. You will find that we offer a non-hierarchical, collaborative, and supportive environment, allowing you to do your best work. The work we do is interesting, challenging and wide-ranging in nature.

Job Expectations:

Essential duties and responsibilities may include, but are not limited to, the following:

Scheduling

Schedule service calls

Coordinate material and lift procurement

Bookings

Enter service bookings

Processes

Track material used on service calls

Manage UL sprinkler head testing process

Requesting Intents and Affidavits as needed

Verify 3^rd Party Reporting

Create New Work Orders

Review previous days calendar for completed job, paperwork or return trips

Review the overnight monitoring log from Central Station

Verify Timesheet

Meetings

Service WIP/ Open Call Meetings

Daily huddle with Superintendents

A/R

AR dispute resolution (Back-Up Sprinkler and Fire Alarm)

Desired Skills and Experience:

AA Degree required, BA college degree preferred
3 + years' experience in a customer service role and in a professional office setting preferred
Must be able to work Monday through Friday 7:00 a.m. to 4:00 p.m.
Must be positive, flexible, reliable, responsive, self-motivated, able to multi-task and work both independently and in a team environment, and under deadline pressures
Strong attention to detail and excellent organizational skills required
Good written and verbal communication skills required
Candidate will be proficient in Microsoft Word, Excel, Outlook, and Power Point

Location:

Tukwila, WA (Required)

Cosco Fire Protection, Inc., is an Equal Opportunity Employer. Applications are encouraged from all persons regardless of their race, color, national origin, ancestry, sex, gender identity, marital status, domestic-partner status, religious creed, medical/physical/mental condition, sexual orientation, Veteran status, or age. NOTE: A drug screen and criminal background check may be required for Cosco. This position is subject to a pre-employment background check and a pre-employment drug test.