New

Microsoft Power Platform Technician

Middough Inc.
We offer an excellent opportunity to become a key team member of a well-established, performance focused company offering a highly competitive compensation and benefits program.
paid time off, paid holidays, long term disability, tuition assistance, 401(k)
United States, Ohio, Cleveland
1901 East 13th Street (Show on map)
Nov 29, 2024
*Middough Inc. - 'TOP WORKPLACES' Award Winner!* Microsoft Power Platform Technician- Position and Responsibilities As a Microsoft Power Platform Technician with Middough, you will be responsible for providing technical support and guidance to the Power Platform and Power Automate users. Additionally, in this role you will be pivotal in designing, developing, and implementing solutions using Microsoft Power Platform tools such as Power Apps, Power Automate (Flow), and Power BI. Responsibilities include, but are not limited to, the following: Develop and implement custom solutions using Power Apps and Power Automate using knowledge of Microsoft Office admin portals, Power Automate, Power Bi, SharePoint list and integration between Word and Excel. Streamline the current MS Power Platform processes to improve work processes and efficiencies by building flows, power apps, and integration with many parts of Office 365. Support and assist team members to build and incorporate improved business analytics processes using the Microsoft Power Platform. Resolve Level 2 user requests (across the company) within the IT ticketing portal based on company turnaround and completion accuracy requirements to ensure a successful user experience. Collaborate with stakeholders to gather requirements and provide technical solutions. Stay up to date with the latest Power Apps and Power Automate features and trends. Other IT responsibilities as assigned. Education, Experience and Skills The successful candidate will possess the following: CompTIA A+ Certification and/or Associate's degree required. Certifications in Microsoft Power Platform (Power BI, Power Automate, Power Apps) such as Microsoft Certified: Power Platform Fundamentals or Microsoft Certified: Power Platform App Maker Associate preferred. Minimum of 3-5 years of experience working with Microsoft Office 365, suite of Office 365 applications and administration portals, and data integration between Word, Excel, and other Office 365 applications. 3 years of hands-on experience in developing and implementing solutions using Power Automate and Power BI with proven track record of building automated workflows, creating dashboards, and reporting solutions. Hands-on experience in a work environment with SharePoint, Power Apps, IT security, and integration with Office 365 applications. Experience in streamlining and improving business analytics and reporting processes. Proficiency in troubleshooting and resolving technical issues within a ticketing system. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Ability to multi-task and be highly organized. Excellent attention to detail. Strong analytical and problem-solving skills. Physical Requirements The characteristics described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this position, the successful candidate will: Remain in a stationary position, often standing or sitting for prolonged periods. Frequently walk, reach with hands and arms, climb stairs, balance, stoop or kneel, twist/bend, use repeating motions that may include the wrists/hands/fingers and talk and hear. Frequently use up-close vision, distance vision, depth perceptions, and the ability to adjust focus. Should not expect adverse environmental conditions within company offices. May be exposed to adverse environmental conditions (such as climbing ladders and/or stairs, extreme heat and/or cold, and/or poor air quality) if or when on-site at a client facility. Safety protections to be provided by the client and/or company and are required to be used and followed. May require occasional car or air travel to other company locations or client sites. This position requires the candidate/employee to possess and maintain a valid driver's license in their state of residence. About Middough Middough Inc. (Middough), founded in 1950, is a leading professional engineering, architecture and project solutions company providing services to a broad spectrum of Fortune 500 clients in nine core industries with offices across the Central, Midwest and Northeast regions. Our diversified team is our greatest asset, and they are challenged with a large variety of interesting projects, management and technical development opportunities and team building experiences. Middough employs the best and brightest individuals who share our passion for excellence and who are dedicated to client satisfaction, quality service, safety awareness and professional development. What Middough Offers We offer a growth and learning culture which encourages and supports employee development through a wide variety of tools and resources such as the company Learning Management System, Middough Learning Center. Middough provides an opportunity to bring your talents and expertise to a successful and growing organization for your career advancement goals. Additionally, we offer a highly competitive compensation and the following comprehensive benefits package, based on eligibility and plan terms/changes: A hybrid work model for work-life flexibility (based on business and client needs) Medical, Dental, and Vision coverage Company paid Short/Long Term Disability, Life, AD&D, and Travel Insurance Health Saving and Flexible Spending Accounts 401(k) Plan Paid Time Off, Company Paid Holidays Flexible Start Times Tuition Assistance Paid Certifications and Registrations (as applicable) Employee Assistance Program Middough participates in the Department of Homeland Security (DHS) and Social Security Administration (SSA) E-Verify program to confirm work authorization. Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors or any other protected characteristic under protected by federal, state, or local laws. Middough does not support sponsorship for any applicant that requires an employment visa (i.e., H-1B) to work lawfully in the US.