IT Technical Project Manager

Position Summary: Children's Aid seeks a resourceful, creative professional with excellent analytical, project management, and problem-solving skills to serve as Information Technology (IT) Technical Project Manager to the Chief Information Officer (CIO) and the Information Technology Department.

The IT Technical Project Manager is responsible for driving key strategic initiatives across the Information Technology Division. The IT Project Manager must demonstrate the ability to build cross-functional relationships and own the initiative on a variety of organizational matters from strategy through operations. The ideal candidate must be able to communicate diplomatically and with the utmost discretion with all levels of the organization, from C-Suite to management to frontline staff.

Essential Duties:

The "Essential Duties" for a technical infrastructure project manager supporting the IT Support Services team include:

• Providing leadership and effective project management oversight in all areas of infrastructure within the Information Technology Division, including administration and project completion.
• Functioning as a value-adding thought partner to the Director of IT Support Services and senior IT leadership, offering candid and insightful feedback on critical and/or confidential decisions.
• Identifying which issues should and should not be escalated to the CIO and addressing the latter with appropriate stakeholders.
• Collaborating with IT Leadership on the continuous implementation of designated infrastructure initiatives.
• Occasionally traveling within the local NYC five-borough area.
• Executing other duties as assigned.

Minimum Qualifications

• Bachelor's degree in Business Informatics, Computer Science, or related field with six or more years of relevant work experience or an equivalent combination of training, education, and similar working experience.
• Six or more years of experience in managing complex IT systems, cloud migrations, healthcare, Cisco, Azure, and telecom.
• PMP certification or enrollment in an approved certification program within 6 months of employment.

Key Competencies:

• Technical background with an understanding and hands-on experience with technology equipment and business software tools.
• Exceptional organization skills with the ability to manage multiple initiatives simultaneously.
• Ability to work effectively both as a member of a team as well as independently. A high EQ is a must
• Ability to forecast business implications of changes and new initiatives and provide recommendations.
• Ability to work with ambiguity and pivot quickly in response to changing priorities.
• Very strong analytical, problem-solving, and reporting skills.
• Demonstrated experience conducting quantitative research and data analysis.
• Proven presentation and organizational skills.
• Ability to express technical concepts effectively both verbally and in writing for business and technical audiences.
• Effective written and verbal communication skills across a wide range of mediums.
• Ability to work well with people of varying degrees of technical expertise.
• Highly detail-oriented, resourceful, organized, and self-motivated.
• Polished interpersonal skills with an emphasis on discretion and diplomacy.
• Able to prioritize among competing demands and establish processes to assure timely, accurate, and effective completion of multiple projects.
• Proficiency[SM1] in Microsoft Office - specifically Word, Excel, and PowerPoint. PowerBI experience is a plus.
• Experience with Asana and/or SysAid a plus