Senior Manager - Digital Workplace

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

Overview
The Senior Manager, Digital Workplace is a key leadership role responsible for driving the architectural strategy and execution for large-scale, complex client engagements. This role involves managing a team of architects, setting the technical vision, and ensuring alignment with business goals and client needs. The Senior Manager serves as a trusted advisor to clients, guiding them through technical transformations and ensuring the delivery of innovative, scalable, and secure solutions. The position requires a deep understanding of modern architecture practices, strong leadership capabilities, and a focus on driving business outcomes through technology.

Job Responsibilities

• Manages and mentors a team of architects, providing technical guidance, career development, and fostering a collaborative environment.
• Architectural Governance: Establishes and enforces architectural standards and best practices across the organization, ensuring consistency and quality in technical solutions.
• Leads efforts to introduce and adopt new technologies, tools, and frameworks that enhance the companys architecture capabilities.
• Works closely with senior leadership, engineering, and product teams to ensure that architecture is aligned with broader business strategies.
• Identifies architectural risks and develop mitigation strategies to ensure the successful delivery of solutions.
• Oversees the allocation of architectural resources, ensuring that the right expertise is applied to each project.
• Drives continuous improvement of architectural processes, tools, and frameworks, ensuring the organization remains at the forefront of technological innovation.
• Represents the organization as a thought leader in architecture, contributing to industry conferences, publications, and client engagements.

Core Functions of the Role:

• Analyzing current digital workplace systems and tools for clients, including collaboration platforms, knowledge management systems, cloud storage and file sharing, virtual desktop infrastructure (VDI), and analytics and reporting tools
• Creation of roadmaps for digital workplace transformation.
• Aligning digital initiatives with overall business objectives and recommending suitable technologies and platforms.
• Designing rollout plans for new digital tools and processes.
• Developing change management strategies related to the adoption of workplace technologies.
• Researching and evaluating various digital workplace solutions.
• Conducting vendor comparisons based on client requirements and communicating that to stakeholders.
• Regularly communicating with leadership about project progress.
• Ability to communicate to M&A clients about digital workplace solutions.
• Ability to scope client engagements around digital workplaces. This includes developing statements of work and staffing models.

Education Qualifications
Bachelors Degree in Arts/Sciences (BA/BS) Architecture required or Masters degree in Arts/Sciences (MA/MS) Related Field preferred

Work Experience
A minimum of 10 years' progressive experience in a related field required

Travel Requirements
Up to 25% of the time Domestic Travel

Knowledge, Skills, and Abilities

• Deep expertise in modern architectural practices, including cloud-native architecture, microservices, serverless design, and DevOps practices.
• Extensive experience in leading and developing high-performing teams of architects, with a focus on mentoring and professional growth.
• Ability to align architectural decisions with business strategy, balancing technical innovation with business outcomes.
• Exceptional communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Experience working in a collaborative, cross-functional environment, with the ability to drive alignment across multiple teams and stakeholders.
• In-depth knowledge of industry trends, emerging technologies, and competitive landscape in technology consulting and architecture.
• Strong problem-solving abilities, with a track record of resolving complex architectural challenges and driving successful project outcomes.
• Expertise in architecture tools and platforms, including cloud platforms, CI/CD pipelines, and infrastructure-as-code frameworks.

Diversity, Equity, and Inclusion are more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Preferred locations include AL, AK, AZ, AR, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NY, NC, ND, OK, OR, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Other locations will be considered based on fit.

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with disabilities