Manager, Department and Clinic Operations

Radiation Oncology

The Department and Clinical Operations Manager within the Department of Radiation Oncology is accountable for achieving the desired School of Medicine's mission and vision of teaching, research, and patient care. This leadership position has the responsibility for helping the School of Medicine (SOM) and MU Health Care (MUHC) achieve its mission to advance the health of all people, especially Missourians. As a leader of the School of Medicine this position is expected to unceasingly lead the development of a culture that is driven by the core values of working together to care, deliver, innovate, and serve. In addition to an understanding of academic research, a broad scope of knowledge with the understanding of clinical practice management and medical school training programs are required. The Department and Clinical Operations Manager will provide leadership, direction, develop and oversee business and marketing plans for the department.

MANAGERIAL ROLE:
This position is responsible for managing the clinical, academic, and research operations of the Department with oversight and supervision of staff in a manner compliant with the School of Medicine, University of Missouri and MUHC policies and procedures. This position will provide administrative support for all faculty, trainees, and other health care providers/personnel while managing the resources available to support department operations and provide financial oversight to ensure proper allocation and availability of resources to meet department operational goals. This includes ensuring the development of systems and reports dedicated to overseeing the financial status of the department, productivity of providers, implement operational plans, and ensure resources are applied as intended while also developing and directing the long-range strategic business plan for the Department. The strategic business plan includes preparation of business analyses, program expansions, implementation plans for new programs, and the design and implementation of changes to existing programs.

FINANCIAL RESPONSIBILITIES:
Manage and monitor the department budget while collaborating with SOM Finance on accounting functions and financial planning (e.g., clinical revenue, state funds, grants and contracts, and gift accounts) by establishing financial management policies within the department and ensure compliance with the policies and procedures of the Department, SOM, MUHC, and the University This position will coordinate and/or prepare regular financial reporting which is provided to the Department Chairs and Principal Investigators. The Department and Clinical Operations Manager will work with support personnel to prepare grant and budget proposals; assist with grant renewals and anticipate renewal dates, provide post-award financial planning and reporting. Must be able to meet budget deadlines.

HUMAN RESOURCES RESPONSIBILITIES:
Collaborate with the HR Partners & Recruitment to oversee departmental human resources functions regarding structure, employment, compensation review, promotions, disciplinary actions, and terminations. Counsel employees and supervisors to resolve employee relation issues, initiate and follow through with progressive disciplinary actions when appropriate. Interview, select and evaluate the performance of the staff that directly report to the Manager. Ensure that all required compliance of department is completed in a timely manner in accordance with MUHC and University policies. Direct and indirect supervision is exercised over all support staff within the department and for faculty HR and payroll activities.

CLINICAL OVERSIGHT:
Develop policies and processes to assure that all clinical services and procedures are billed in a timely manner. Analyze charge capture, denial reasons, and reimbursement patterns. Work collaboratively with University Physicians to improve processes and to provide feedback and education to physicians, residents, fellows, mid-level providers, and staff on billing processes and practices to ensure compliance with federal, state, UP policies. Evaluate the department's incentive practice plans to ensure maximum impact clinical productivity. Review, monitor and provide productivity reports. Evaluate and oversee preparation of reports for Department Chairs and Providers. Analyze and recommend action concerning clinical productivity to achieve clinical excellence. Work collaboratively with MUHC clinical leadership and provide input to clinic oversight.

SPACE AND FACILITIES ADMINISTRATION:
Work collaboratively with Associate Dean of Administration to prepare space planning, maintenance and ongoing facilities operations.

Monday-Friday, 8am-5pm

Requires a Bachelor's degree, preferably in a health or business related field.
Requires at least five or more years experience within a health care setting of which the incumbent has a minimum of one year supervisory experience is required.

A Master's degree in Business, Healthcare Administration or related area is preferred.
Experience with finance, and performance improvement strongly preferred.

Salary Range: $90,251-$147,000 Annually
Grade: PAT-012
University Title: MANAGER, DEPARTMENT & CLINIC OPERATIONS
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

In addition to the online application, please provide a resume.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen cultural festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.