Advisor Service Associate

Advisors Excel

401(k)

United States, Kansas, Topeka

4113 Southwest Gage Center Drive (Show on map)

Nov 23, 2024

Position:
Advisor Service Associate

Location:	4113 SW Gage Center Drive
	Topeka, KS

Job Id:
2128

# of Openings:
1

Job Posting Title: Advisor Service Associate

Department: WM Operations

Overview:

If you enjoy a fast-paced, ever-changing environment, then our Advisor Service Associate position might be the job for you. This team is responsible for reviewing documents, following up on pending business and handling customer service calls. They are tasked with providing world-class service while they support our producers on a daily basis.

What you'll do:

Input, review and submit new account applications and service documents
Provide outstanding customer service when handling incoming calls regarding pending applications, compensation and financial transactions with advisors and their office staff
Conduct calls/emails to follow up on pending applications to ensure they are being processed in a timely manner

Experience you'll bring:

Strong organizational skills; capacity to manage heavy workload while navigating a variety of competing, ever changing priorities
Outstanding communication skills, particularly can build rapport over the phone with a variety of personality types
Ability to work independently, but also as a collaborative team member
PC proficiency, ability to work on several platforms at once

Bonus Points:

Security license(s)
Previous experience working in the financial services industry
Previous customer service experience

What you'll get:

Amazing benefits including medical, dental, vision and 401k (with matching options)
Generous PTO package upon your start date
Access to our very own on-site primary care, cafe and gym
Continuous personal and professional development opportunities
Recognition for hard work & exemplary performance

Who We Are:

Advisors Excel is a fast paced, innovative company that seeks to service independent financial advisors in a multitude of areas within their business. From operational functions, to sales and marketing, our end goal is to help continually grow advisors' businesses nationwide. We thrive on watching them succeed. Not only does AE want to see the success of our advisors, but also our employees. We have high expectations from them to continually move our business forward. We are on the hunt for positive people who thrive on hard work and in a collaborative team environment. If this sounds like you, then what are you waiting for? We want you to join our team!

Advisors Excel is an Equal Employment Opportunity Employer. Everyone is welcome here - as an inclusive workplace, our employees are always comfortable bringing their true selves to our offices daily.

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