Emergency Department Supply Technician

Under direct supervision of the Emergency Department Operations Manager and the Emergency Department Supply Lead, the ED-ST ensures that all important supplies and equipment are available and maintained in the Emergency Department. The ED-ST stocks, cleans and maintains supplies and equipment in treatment bays and in treatment area carts and specialty carts. The ED-ST inventories and stocks special purchase items and items in central supply rooms and works with staff from other hospital departments to continually improve the Environment of Care in the Emergency Department. The ED-ST is a critical team member to the overall efficient and effective functioning of the Emergency Department.

Central Supply Management

* Completes inventory, maintains par levels, and stocks Emergency Department supply rooms, closets and medication rooms on a daily basis. Maintains overall organization and cleanliness of supply rooms.

* Works with hospital Materials Management staff to ensure that Emergency Department supplies are delivered from central supply area to the Emergency Department clean supply room.

* Maintains inventory of special purchase items.

Supply and Equipment Management/Daily Operations

* Responds to urgent pages from clinical staff. Provides customer service support to end users.

* Checks each treatment bay in area(s) assigned for shift. Ensures that all supplies and equipment (including headwall items) are present, clean, in working order and organized. Replaces, cleans or makes repairs as necessary. Items to check in each bay include but are not limited to monitors, cables, lead wires, otoscope/ophthalmoscope, suction equipment, oxygen equipment, defibrillator, pumps, temporal artery thermometers, and blood pressure setups.

* Monitors expiration dates of commodities by rotating stock and visually checking expiration dates, to ensure usage or return to inventory prior to expiring.

* Checks, stocks and organizes supply carts in each treatment bay in area(s) assigned for shift.

* Checks, stocks and organizes specialty supply carts in area(s) assigned for shift. Specialty supply carts include but are not limited to the difficult airway cart, intubation carts, Broselow carts, OB/GYN cart, procedural sedation cart and ENT cart.

* Checks, maintains, cleans and organizes equipment located in area(s) assigned for shift, including centrally managed equipment. Equipment includes but is not limited to ultrasound machines, portable vital sign monitors, doppler machines, EKG machines, IV poles, soiled linen hampers, WOWs.

* Delivers soiled equipment to Sterile Processing Department for decontamination. Ensures that equipment is retrieved after it is cleaned and is placed back in proper location for use. Equipment that needs to be cleaned in this manner includes but is not limited to intubating bronchoscopes and associated equipment, and endocavity ultrasound probe.

* Collaborates with Emergency Department clinical and administrative staff, Environmental Services staff, Biomedical Engineering staff, Sterile Processing staff and others to identify and remedy supply and equipment problems, obtain supplies and equipment, and coordinate equipment cleaning and repair.

* Stocks patient treatment rooms and other areas with all necessary supplies and equipment.

* Completes room/cart stocking documentation during shift.

* Helps maintain a clean, organized and safe environment in the Emergency Department.

* Completes report at the end of each shift to document tasks completed and items requiring follow up.

Other Tasks

* Provides feedback to Leadership Team regarding supply level adjustments, removal of product and addition of supplies.

* Performs cart overhaul tasks as needed. Replaces supply labels and bins, adds bins and labels to carts when adding a new supply to the area and reorganizes carts due to par level adjustments and/or reconfiguring of carts.

* Assists in equipment/department deep cleaning efforts as necessary.

* Completes required documentation (i.e. assignment sheets, checklist, stat room requisitions, clean supply room auditing checklist, and time sheets) according to department policies and procedures.

* Assists in product recall activities and product conversions.

* Reports discrepancies, problems or questions to Senior Operations Manager or Operations Supervisor.

* Exercises appropriate body mechanics, care and caution when handling and delivering materials.

* De-boxes supplies and disposes of cartons in a manner to minimize clutter.

* Follows Hospital, Joint Commission and Department of Public Health guidelines and procedures.

* Performs other duties/tasks as assigned.

• High School diploma or equivalency required.
• One year related experience preferred.
• Previous exposure to OR/Hospital medical inventory systems and products preferred.
• Appropriate physical condition and strength for cleaning, pushing, pulling and some heavy lifting (up to fifty pounds).
• Basic knowledge of medical supplies, instruments, and equipment.
• Ability to organize and maximize storage space.
• Ability to complete checklists and perform basic math to maintain par levels.
• Ability to handle stressful situations that may arise in facilitating requests.
• Basic computer skills.
• Excellent customer service skills.
• Strong interpersonal skills and ability to work collaboratively, as part of a team as well as independently.
• Attention to detail.
• Must possess a positive attitude and ability to use reasoning in isolating a problem and reaching a sound conclusion.
• Must have the ability to manage constant change
• Ability to work well under stress
• Good interpersonal skills.
• Ability to think quickly and use sound judgment.
• Ability to read, write, and speak English.

PHYSICAL DEMANDS/JOB CONDITIONS

• This position requires eight hours of time spent walking and standing. This job also involves routine lifting of heavy objects. Pushing and pulling of pallets and carts is required.
• Exposure to an Operating Room, Pre-Op and Recovery Room environment is a requirement. Entering the Operating Room while a procedure is in progress is required
• A strict dress code including surgical scrub suits is required.
• Some handling of hazardous materials is required.

BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.