Level III Explorers Office Assistant at MCEC, 30 weekly hours, 12 months per year
 Minnetonka Public Schools | |
$23.97
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 Nov 02, 2024 | |
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Office Assistants/Community Education Office Assistant 10/8/2024 Minnetonka Community Education ASAP 10/15/2024 Assignment: 30 weekly hours (4-5 days per week) for 12 months per year $23.97 minimum hourly rate Benefit eligible position. Job Responsibilities: 1. Data Management Collect and manage data for over 1,300 students enrolled in Explorers childcare including daily student schedules, non-school days, and summer, as well as family and student information, emergency contact information, health and medication data, custody arrangements, contract changes, and additional fees and discounts. 2. Invoicing Assess late pick up fees. Track instances of late pick ups and follow through with families per program guidelines. Process adjustments and other fees to accounts. Process refunds, adjustments, and miscellaneous fees. Maintain financial security by following internal accounting controls. Maintain privacy and confidentiality. Coordinate with Account Manager to ensure accurate credit card charges. Provide backup assistance in processing payments and credit card charges. 3. Customer Service Act as first point of contact with new families to Explorers. Provide a welcoming climate; provide information about all program options and policies. Help families determine the best program options for their child(ren). Guide them through the enrollment process. Answer questions, provide information, address concerns and resolve problems for topics such as fees, invoices, schedule changes, contract changes, and individual concerns of parents. Interpret and communicate policies/procedures to parents. 4. Special Projects Available to assist staff with various projects under the direction of the director or program managers. Available to assist in the classroom at the beginning of the year when extra staff are needed. Support special events for MCE by keeping this day as a work day on your calendar: Youth Triathlon and Tour de Tonka. 5. Other Duties Provide direction to other clerical and program staff when assistance is needed on projects and tasks. Communicate with other staff to collect and share information. Cooperate as a team member to provide the highest level of customer service. Handle sensitive and confidential information with tact and the highest level of professionalism and in compliance with Data Privacy policies. Maintain a positive, cooperative working relationship with all team members, elementary and preschool office staff, and District departments. Assist in the organization and maintenance of student files prior to the start of each program year. Assist Program Manager in the clerical function associated with staff hiring including scheduling, meeting room reservations and material preparation. Other duties as assigned. Qualifications:
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