Academic Technologist
Position Purpose & Summary:
The Academic Technologist contributes to the work of the University's Curriculum & Instruction Center by providing critical front-line support for the use of the University's academic technologies, including the core learning management system (currently D2L Brightspace). This position monitors for and resolves technical issues with academic technologies and proactively creates training materials to support effective teaching and learning through the University's official academic technologies. This position develops and manages courses and learning objects in the learning management system.
Essential Duties of the Position:
Technical support and documentation
Provides front-line support for the University's core learning management system and related academic technologies. Collaborates with IT Help Desk and other departments in effectively resolving technical issues in a timely manner. Collaborates in developing and presenting training materials and workshops to support effective teaching and learning. Ensures that technical issues, tasks, and projects are tracked in the University's ticketing and project management systems. Contributes to developing and the upkeep of clear documentation related to academic technologies and their use.
Course development
Designs and builds courses as needed per University policies and design standards. Contributes to the creation and maintenance of course materials and other resources. Advocates for the creation and use of accessible course materials and resources. Serves as an in-house expert on the effective use of academic technology.
System management
Contributes to the system management aspects of the University's learning management system, including loading course and user data, creating course shells, copying courses, and user management. Collaborates with vendor support contacts and other external partners. Contributes to developing standardized processes and procedures for efficiently managing courses and course data. Works with other departments to ensure interrelated systems are securely and effectively integrated with the learning management system.
Other duties as assigned.
Education & Experience:
- Required: Experience providing direct technical support to users, preferably in an educational setting.
- Preferred: Experience using, creating, and maintaining technical documentation.
- Preferred: Demonstrated ability to provide training, both in-person and online.
- Preferred: BA/BS degree in IT management, educational technology, computer science, or similar field of study.
- Preferred: Experience with common learning management systems, such as D2L Brightspace, Anthology Blackboard, and/or Instructure Canvas.
Competencies:
- Demonstrated interpersonal and organizational skills. Ability to manage multiple projects. A passion for learning new skills.
- Experience working in an environment that is rapidly changing. Demonstrated ability to work in a team and independently to accomplish departmental goals.
- Experience providing a welcoming and supportive environment to users with diverse backgrounds and educational experiences. Ability to apply knowledge and experience toward creating a high-impact educational experience.
- Commitment to supporting the mission and values of a Lutheran University
Supplemental Information:
It is the policy of CSP to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws. The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.
However, CSP is an institution of the LCMS and, to the extent allowed by law, CSP reserves the right to give preference in employment based on religious tenets.
The mission of Concordia University, St Paul, a university of The Lutheran Church- Missouri Synod, is to prepare students for thoughtful and informed living, for dedicated service to God and humanity, and for enlightened care of God's creation, all within the context of the Christian gospel. This mission is rooted in academic excellence and Christian vocation.
The vision of Concordia University, Saint Paul, is to be acknowledged as the leading Lutheran university offering exceptional opportunities for students from all backgrounds who seek relevant career preparation and a challenging academic experience coupled with the insights of Lutheran theology.
Promise to Students - Concordia University, Saint Paul, empowers you to discover and engage your purpose for life, career and service, in a dynamic, multicultural, urban environment, where Christ is honored, all are welcome, and Lutheran convictions inform intellectual inquiry and academic pursuits.
Concordia University owns a 41-acre campus just West of Downtown St. Paul with easy access to light-rail and bus transportation. Only blocks away from popular Summit and Grand Avenues, restaurants, shopping, and cultural activities abound. Concordia is known to have one of the most racially and ethnically diverse university student bodies in the state of Minnesota.
CSP prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.csp.edu/student-life/title-ix/
Feel free to contact Cassidy Leininger - cleininger@csp.edu, with any questions
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Concordia University
Nov 16, 2024 