Assistant Clinical Manager

Summary:

The Assistant Clinical Manager/Program Administrator is a first line manager who in collaboration with the Clinical Manager directs nursing care and coordinates resources for a specified unit and performs administrative activities while providing leadership and support to staff.

Responsibilities:

RESPONSIBILITIES

Areas of major responsibility include: Patient Focus; Human Resource Management; Financial Management; Departmental/Organizational Support; and Clinical Practice Management/Development. The related values of each major area of responsibility are:

Patient Focus Core Behaviors:

The Assistant Clinical Manager collaborates with and supports the health care team in the delivery of quality and fiscally responsible patient-focused care as evidenced by:

• Providing/directing nursing care throughout the life span with consideration of the aging process developmental and cultural patterns in each step of the nursing process.
• Identifying and allocating environmental technical personnel resources needed to meet the need of patients family and colleagues.
• Participating and leading in quality assessment and improvement programs in order to evaluate effectiveness of care delivered.
• Enhancing unit behaviors through encouragement of education implementation of new evidence based concepts and technology.
• Providing leadership in the development of policies procedures standards of care and critical paths to promote positive patient outcomes.

Human Resource Management Core Behaviors:

The Assistant Clinical Manager is responsible to facilitate stimulate and evaluate human resources to provide quality cost efficient patient care as evidenced by:

• Staffing the patient care unit to meet patient's needs based on the patient classification system and resources available.
• Documenting and communicating staff performance with recommendations for quality and growth.
• Interdisciplinary collaboration to foster staff development.
• Development of unit staffing schedule to provide a fiscally sound and safe staffing pattern which meets patient and family needs and expectation.
• Conducting informational staff meetings/huddles to provide a positive environment conducive to change and progress in the health care field.
• Identifying staff educational needs and works with the Clinical Manager and Advance Practice Manager to promote learning.
• Identifying and resolving nursing care conflicts related to the unit.
• Contributing to unit staff appraisals and developmental goals.
• Assisting in the credentialing process and assesses compliance to unit standards.
• Collaborating with Nursing Faculty and students to meet educational needs.
• Demonstrating and respecting Rhode Island Hospital policies procedures including union contracts and standards of practice.
• Participating in staff recruitment and retention.
• Implementing disciplinary action with respect to Rhode Island Hospital Personnel Policies and Procedures.

Financial Management Core Behaviors:

The Assistant Clinical Manager effectively utilizes resources to develop cost efficient delivery of high quality services as evidenced by:

• Critical Path development and utilization that provides quality cost-efficient guide to patient care.
• Encouraging development of financial conscientious staff with stimulation to participate in development of cost-effective ideas and plans.
• Assisting in the development of capital and operational budgets defined for the unit.
• Encouraging staff to develop and implement new concepts and technology into nursing practice.
• Develop unit staffing and scheduling to maximize personnel talent and potential.
• Monitoring staff compliance to schedule through weekly payroll.

Departmental/Organizational Support Core Behaviors:

The Assistant Clinical Manager is responsible to contribute to the organizational plan for development of short and long-term goals as evidenced by:

• Providing unit management coverage in collaboration with the Clinical Manager.
• Directing and supervising unit staff.
• Identify and resolve nursing care conflict and problems related to the unit.
• Communicating the status of unit operations activities and issues to the Clinical Manager or appropriate discipline.
• Participating in unit management meetings and recommending fiscal/patient care objectives standards and goals.
• Leading unit staff meetings/huddles in collaboration with the Clinical Manager.
• Collaborating with nursing faculty to facilitate students to meet educational needs.
• Participating in the formation of policy procedures standards.
• Participating in organizational committees.
• Assuring compliance to Joint Commission standards.

Clinical Practice Management/Development Core Behaviors:

To insure the highest standards of patient-focused care the Assistant Clinical Manager will assist in the advancement of team participation by assisting the health care team to achieve and maintain clinical excellence as evidenced by:

• Remaining current on the latest concepts techniques and clinical methods relative to areas of responsibility.
• By demonstrating flexibility and recognizing the needs for the overall organization.
• Collaborating with the health care team to foster communication with patients and family members to facilitate positive patient outcomes and discharge planning.
• Participating in professional organization(s).

PERFORMANCE STANDARDS:

• Ensures equipment is maintained in proper working order and that malfunctioning equipment is removed from use and repaired or replaced.
• Ensures compliance with departmental and regulatory standards i.e. AORN or other specialty organization(s) Joint Commission.
• Ensures safety checks are done on schedule i.e. crash carts autoclave testing etc.
• Evaluates daily clinical assignment based upon staff level of experience and patient acuity.
• Assigns of staff to projects/committees to support department strategic and quality plans and follows through to ensure completion.
• Investigates and documents concerns regarding personnel.
• In collaboration with Clinical Manager counsels staff when requested/indicated and implements disciplinary steps when appropriate.
• Has input into and/or hires/terminates staff; performs performance reviews for all ancillary staff and has input into clinical staff evaluations.
• Is responsible for ensuring appropriate timely and accurate use of incident reports collating reports and developing reports or summaries as needed.
• Assists with developing/maintaining policy and procedures.
• Is able to recognize quality or performance trends and discusses trends with Clinical Manager.
• Management commitment is visible accessible and credible. Builds positive working relationships. Is actively involved in supporting staff i.e. by assisting with room turnover coffee and lunch breaks etc.

Other information:

Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.

QUALIFICATIONS-EDUCATION:

Must have current licensure to practice as a Registered Nurse in the State of Rhode Island. Bachelor of Science in Nursing required. Candidates matriculated into a BSN program will be considered. Maintains an active CEU/Education file.

QUALIFICATIONS-EXPERIENCE:

Minimum of 3 years relevant clinical experience with demonstrated clinical and leadership skills. Maintains mandatory skills; remains current in practice and technology; active membership in professional leadership or specialty organization.

SUPERVISION:

Supervisory responsibility for up to 40 FTEs.

Brown University Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Rhode Island Hospital USA:RI:Providence

Hasbro

Work Type: Full Time

Shift: Shift 2

Union: Non-Union