IT Computer Technician I

The Nevada Automotive Test Center (NATC) is currently seeking talented candidates for a Computer Technician I at our Silver Springs, NV location. At NATC, our Computer Technicians supports a team of engineers' intent on designing, manufacturing, and testing innovative automotive mobility solutions.

Founded in 1957, the Nevada Automotive Test Center (NATC) is a privately owned, independent test, evaluation, design and engineering facility offering development and testing to customers worldwide. We have substantial international experience, which allows us to evaluate products intended for global markets knowledgeably and objectively. NATC has compiled an extensive database of worldwide operational and infrastructure conditions allowing accurate definition of user duty cycles and creation of test programs that are representative of service environments around the world. NATC is a leading innovator in translating real-world conditions into validated virtual proving ground simulation and virtual prototyping.

NATC's location in the great basin of Nevada allows our team to access terrain that can represent 85% of the world within a 150 mile radius, providing an excellent test bed for off-road mobility. NATC's operational area includes 1200 sq. miles of natural terrain, that when coupled with 6,200 acres of privately owned test courses, create an unparalleled testing area available to our engineers to innovate and solve our customer's problems.

POSITION SUMMARY:

Installs, maintains, and upgrades hardware and software of an entire organization's computer systems. Supports servers and networking equipment in that environment and works under general supervision from senior members within the IT department. This position will escalate problems by following proper policies and procedures. Computer Technicians act as intermediaries between company users and the organizations IT support staff for problem explanations and clear communication with user(s) during the process of problem resolution. This position will need to document records of problems and the corrective measured used for resolution.

ESSENTIAL FUNCTIONS:

1. Provide support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues.
2. Install network cabling and other network equipment (i.e. routers and switches).
3. Monitor server backups to ensure that these take place regularly and correctly.
4. Monitor workstation backups and antivirus updates.
5. Monitor and recommend changes to policy and procedures, hardware and software.
6. Configure, troubleshoot, and monitor the functioning of personal computers and server systems, and undertake pre-emptive maintenance to help mitigate issues that may arise to address crucial business needs of an organization.
7. Supports servers and networking equipment in that environment and works under general supervision from senior members within the IT department.
8. Document records of problems and the corrective measured used for resolution.
9. Identify training available to improve IT support to clients and personnel.
10. Assists with establish best practices and streamline processes by creating and implementing procedures and documentations for Web Application and Client/Server Systems.
11. Assemble computer system components and maintain PC environment to ensure that systems are configured accordingly to government standards.
12. Other duties as assigned.

MARGINAL FUNCTIONS:

1. Assists in special projects.

Pay:

$43,680-$52,000

MINIMUM QUALIFICATIONS:

1. Associates degree in computer science or equivalent or;
2. A+ certification or equivalent experience in repairing PC computers.
3. One year experience in computer repair upgrades of hardware and installation of software.
4. Able to work in excess of 40 hours per week with varied work shifts.
5. Able to lift up to 50 pounds.
6. Must possess excellent written and verbal communication skills, expressing ideas clearly and actively listening to thoughts and ideas of others.
7. Must be able to maintain a high level of confidentiality.
8. Must be professional and personable and able to relate well with employees at all levels.
9. Must have excellent organization and time management skills.
10. Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and rapidly changing business conditions.
11. Ability to understand and follow verbal and written instructions.
12. Ability to effectively communicate verbally and in writing.
13. Ability to observe proper safety precautions.
14. Ability to establish effective working relationships with other employees, supervisors and the public.
15. Must possess a current Nevada Driver's License and clean driving record for the past three (3) years.

AAP/EEO Statement:

NATC is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to NATC.

Nevada Automotive Test Center (NATC) values a diverse workforce and as an Equal Opportunity Employer, NATC does not discriminate on the basis of race, creed, color, national origin, gender, religion, age, sexual orientation, disability, marital status, veteran status, or any other status legally protected by Federal, State, or Local law. NATC assures you that your opportunity with this Company depends solely on your qualifications and other job-related factors

Important Notice:

This position is not limited to those duties in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of Hodges Transportation, Inc./NATC. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Notify Human Resources if you require any accommodation (s) to perform any of the essential functions of this position.

All employees of this Company are employees at will and, as such, are free to resign at any time without reason. The Company, likewise, retains the right to terminate an employee's employment at any time with or without reason or notice. Nothing contained in this document or any other document provided to the employee is intended to be, nor should it be, construed as a guarantee that employment or any benefit will be continued for any period of time. Any salary figures provided to an employee in annual or monthly terms are stated for the sake of convenience or to facilitate comparisons and are not intended and do not create an employment contract for any specific period of time.

This position is currently accepting applications.

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