Business Development Specialist - Campus Food Services

Business Operations & Strategic Initiatives Administration

This Business Development Specialist - Campus Food Services position exists to lead and execute strategic initiatives in food services for the University of Missouri by analyzing customer demographics and maintaining relationships with key internal and external stakeholders. This includes developing new business concepts and locations, identifying new vendors to work with, working with Procurement on Requests for Proposals (RFP's) and with Real Estate on lease agreements. Additionally, this position will analyze operations and suggest enhancements.

Key Responsibilities Will Include the Following:

Guide team in the development and implementation of a campus-wide food services strategic plan to serve students, faculty, staff and guests, including short- and long-range strategies, goals, and objectives, staffing plans and fiscal planning for catering, convenience stores, and retail/residential dining operations.

Identify needs or preferences by analyzing customer demographics and develop customer-specific solutions for those needs. Research, identify, and qualify new business opportunities and ensure they support the university mission and goals. Create and deliver business plans and presentations for university leadership.

Develop & maintain relationships with key internal and external stakeholders including students, faculty, staff and vendors to ensure availability of food options throughout campus.

Engage internal stakeholders with projects and monitor project progress, set deadlines, and lead the project to completion.

Drive the design of improvements to optimize financial performance and operational productivity using data-driven and data-informed decision making.

Recommend methods, resources, and implementation for customer service improvement and growth based on an understanding of operational needs, capabilities, and obligations to campus customers. Assist in the planning for business continuity during emergency or special situations.

Lead teams in selecting potential locations for vendor partnerships and collaborate with procurement in the development of Request for Proposals. Identify opportunities to implement new products and services which support sales growth and client retention.

8am - 5pm

A Bachelor's degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

Experience with self-op dining operations and with one of the contract food service management companies.

Salary Range: $75,000 - $90,000

Grade: GGS-011

University Title: Senior Business Serivces Consultant

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Resume and cover letter

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.