Practice Manager

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Job Description

About the team

The Enterprise Payments Professional Services team at FIS is looking to add an energetic, talented and experienced Practice Manager to lead our growing pipeline of Implementations in Americas. The Professional Services team provides our clients with customized solutions to meet their demanding business needs, including application development, testing, solution design and consulting.

What you will be doing

• You will bring financial acumen to the Americas Enterprise Payments' project management practice. This includes monthly / quarterly / Annual forecasts, Demand & Capacity planning and overall financial health of the project.

• You will provide mentoring / coaching to the project practitioners and work towards more predictability and dependability to the overall practice.

• You will be building and provide direction and day-to-day operations to Project and Program Managers. Scope may include technical and/or non-technical programs for an FIS segment or division.

• You will define and develop project / program management best practices, processes and policy to ensure alignment with corporate strategy and goals.

• You will partner with multi-departmental leadership and other stakeholders to locate opportunities and develop and prioritize projects according to relevant measurement criteria.

• You will provide executive management with forecasts of project completion and program status.

• You Supervise project and program managers to ensure all projects within the scope of the PMO are delivered within defined scope, quality, time, and cost requirements.

• Other related duties assigned as needed.

What you bring:

• Extensive knowledge of project management standards, processes, procedures and guidelines

• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)

• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application

• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma

• Knowledge of financial services industry

What we offer you

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

NOTE: If candidates are located in/around Jacksonville, FL then expectations are to be hybrid (3 days in office).

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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