Firstsource
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 21 - 30 of 84 |
Amherst, New York
Looking for aGREATopportunity?$19.00/hr + $500 sign on bonus after 90 days! Start date of Monday, April 7th or 28th at 10am! Firstsource isHIRINGforAccount Representativesin Amherst, NY! If you are interested incustomer service collections,...
8d
| Job Type | Full Time |
Cincinnati, Ohio
Location: ONSITE at a Medical Facility in Cincinnati, OH Hours: Tuesday-Saturday 10:00am-6:30pm Pay Range: $20-$21 hourly Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at h...
8d
| Job Type | Full Time |
Louisville, Kentucky
Location:Must be located in Kentucky to be considered The Eligibility Team Lead is responsible for assisting the Department Manager or Supervisor. The successful individual will assist with employee training, answering questions, and tracki...
8d
| Job Type | Full Time |
Louisville, Kentucky
Regional Patient Advocate Location: Onsite at a medical facility in Louisville, KY Schedule: Monday-Friday 8am to 4:30pm, Floater between hospitals Pay Range: $19-$20 General Summary: The Regional Patient Advocate is responsible for screeni...
8d
| Job Type | Full Time |
Troy, Michigan
Full Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Troy, MI Hours: Sun-Wed 9:00am-7:30pm Due to the nature of this position and healthcare sett...
8d
| Job Type | Full Time |
Manager - Eligibility & Enrollment
Location:Must be located inMemphis, TN and willing to travel to the surrounding areas Role Description: The goal of the Manager - Eligibility & Enrollment is to lead staff who are either in office, on-site at a hospital or working from home...
8d
| Job Type | Full Time |
Thousand Oaks, California
Thousand Oaks based American Recovery Service Incorporated, a business division of FirstSource Solutions, provides legal debt recovery services for a variety of original creditor clients.We are seeking a bright and articulate person with st...
9d
| Job Type | Full Time |
Amherst, New York
Basic Purpose and Function: Responsible for providing effective customer service for internal and external customers bycorrespondence processing, client reporting, mail handling, and resolving accountinquiries. Specific Duties and Responsib...
12d
| Job Type | Full Time |
About Firstsource Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications,...
12d
| Job Type | Full Time |
Trainer II-Revenue Cycle Firstsource seeks a result-drivenRevenue Cycle Level II Training Specialistto plan engaging and effective employee training programs.You will research the staff's current performance and competency levels, as well a...
14d
| Job Type | Full Time |