Firstsource
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 1 - 10 of 80 |
Customer Service Representative
Location:Remote-Work from Home Start Date: September 21, 2026 Pay Rate:$16.00/hour Job Type:Short Term Temporary with opportunity for extension Schedule: Must be flexible to work rotating and shifting schedules between Monday-Friday 7am-8pm...
6h
| Job Type | Full Time |
Mailroom - In office Datyton OH
Dayton, Ohio
Job Title: Healthcare Digital Mailroom Specialist - In office 220 E Monument Ave,DaytonOH45402 Job Type: Full Time FLSA Status: Non-Exempt/Hourly Grade: H Function/Department: Health Plan and Healthcare Services Reporting to: Team Lead - Op...
6h
| Job Type | Full Time |
Louisville, Kentucky
To be added by the recruiter
6h
| Job Type | Full Time |
Join our team and make a difference! The P/T or FT Bilingual Patient Financial Advocate (Weekends Only) is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This include...
6h
| Job Type | Full Time |
Job Title: Processor - Open Enrollment (Seasonal) Job Type: Full Time/Remote WFH FLSA Status: Non-Exempt/Hourly Grade: H1 Pay: $16/hr Function/Department: Health Plan and Healthcare Services Reporting to: Team Lead/Supervisor - Operations O...
6h
| Job Type | Full Time |
Louisville, Kentucky
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine bus...
6h
| Job Type | Full Time |
Louisville, Kentucky
About Firstsource Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications,...
6h
| Job Type | Full Time |
Customer Service Representative
Louisville, Kentucky
About Firstsource Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications,...
6h
| Job Type | Full Time |
Louisville, Kentucky
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine bus...
6h
| Job Type | Full Time |
Louisville, Kentucky
1 Firstsource Solutions Limited | September 8, 2026 About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve...
6h
| Job Type | Full Time |